Staffing Summit Presentations

8:30 – 8:45 a.m. Welcome & Introductory Remarks
8:45 – 9:15 a.m. Setting the Stage 
9:15 – 10:30 a.m. High Fives: Successes and Lessons Learned by ECC Leaders (Panel)
10:30 – 11:00 a.m. Break
11:00 a.m. – 12:00 p.m. Creating a Culture of  Accountability Within the ECC
12:00 – 1:00 p.m. Lunch
1:00 – 5:00 p.m. Innovative Recruiting and Staffing: Building a Resilient Workforce through Emotional Dynamics
Wednesday, October 23
8:30 – 9:30 a.m. Recruitment by Design (Panel)
9:30 – 10:00 a.m. APCO Career Instructor Program Overview
10:00 – 10:30 a.m. Break
10:30 a.m. – 12:00 p.m. Culture of Belonging (Panel)
12:00 – 1:00 p.m. Lunch
1:00 – 5:00 p.m. Let the Journey Begin — Face Your Fears, Identify the Opportunities and Transform Your Team
Thursday, October 24
8:30 – 9:45 a.m. Rebel Yell! (Panel)
9:45 – 10:15 a.m. APCO Strategies and Resources to Address ECC Staffing Shortages
10:15 – 10:45 a.m. Break
10:45 – 11:45 a.m. The 9-1-1 Professional of the Future (Panel)
11:45 a.m. – 12:00 p.m. Concluding Remarks